City Saw Services Ltd is an Irish company set up in 1979 by James Murphy Junior. James Murphy, a second generation Saw Doctor, served his time under his father James Murphy Senior in McQuillans and went on to work as a saw doctor in the wood mills in CIE, Brunswick bowling alley fabrication. As hard times hit in the late 1970s he decided to go it alone and set up shop in the Hendron building in Dominick Street, Dublin 1.
The company moved location in 1981 to a small workshop in Aughrim Lane Industrial Estate, Dublin 7. During this time his two sons Ken and Colm Murphy came into the business. The company expanded into power tool sales and repairs as well as large machine repairs catering for the needs of a variety of workshops of all trades.
In the mid 1990s the company moved next door into a 3000 square feet premises and a shop was born. In 2007 a contract for Festool was signed for both repairs and sales followed by Mafell, Metabo and other top brands.
Today we enjoy taking care of Dublin City Council, Fingal Co Council, Office Public Works, other government contracts as well as all the top TU colleges and CDEPT. We have made it through two recessions, Covid 19 and are proud to say we are still under the same name, same phone number, same vat number and the same company registration number.
We contribute our success to the quality and reliability of our work and the support of our fantastic customers.
“I took on FESTOOL in 2007 and I nurtured it all the way along to what it is today. We are officially the number one dealer in Ireland for FESTOOL. We have met all of our targets and we have plenty of stock available. If we don’t have a piece of FESTOOL equipment then no one will have it, but it will be on the way! explained Ken Murphy.
“The last two years has been a very strange time but we were very lucky in the fact that we thrived through the pandemic, we take care of all of the hospitals, the meat industry, the PVC window industry etc. For the County Councils and the hospitals we had to be there as backline to support the front line.
“The business was busier than it was throughout the boom! Personally I took on 85 hours a week trying to keep all of those Government Departments moving along with everybody else moving. We launched our online store through the pandemic also which was great to keep things moving along through COVID.
It was a challenge but just like a few recessions before, we got through it and we are still here! added Mr Murphy.
“We all have expertise in different areas and unlike most businesses nowadays we answer the phone, we are in the shop and whatever question a customer has we will answer it and we are able to help the customer as best we possibly can and if we can’t we will point them in the right direction.
“Moving forward, we are going to try our absolute best to keep our prices down. Like everybody else we have to keep our heads afloat and we will do our best to make small increases. We have a lot of years experience under our belts but we are positive about the future. We are going to continue heading in the right direction, keep up with sales, continue to get stock in and keep one step ahead of everyone else!
“Anything that is bought in our premises we back up, once the customer has registered the product (s) for its warranty we will back it up without question. Back up is personally very important to me and that is why we stress to all customers that they register everything.
“We also stock a very bespoke, high end brand called Mafell.
It is expensive but there are clients out there for it. We have all of the high end blades for specialist kitchen fitters,’’ concluded Ken Murphy.
